Many individuals are doing house renovations throughout the pandemic and if it’s essential to haul lumber, drywall, or different provides, you might want a van or pickup truck.
If you do not have one, some house enchancment shops will hire one for you.
David Rowe of Caledon, Ont. employed a van from House Depot to assist a good friend transfer packing containers, however whereas driving a deer jumped in entrance of him on the freeway.
“I hit it at freeway pace so it was fairly scary and I watched the deer fly sadly throughout the street to the opposite shoulder,” Rowe informed CTV Information Toronto.
The deer was killed within the crash and the van suffered severe injury to the entrance.
Rowe referred to as House Depot to clarify what had occurred and was informed to have the van towed to a storage yard.
Then, he was informed that his insurance coverage could be chargeable for all prices related to the accident.
Rowe mentioned he believed accident protection was included in his rental settlement and was shocked to search out it wasn’t.
“I assumed there was insurance coverage protection of their contract someplace, however I used to be fallacious,” Rowe mentioned who added “they by no means informed me they had been going to make use of my insurance coverage for insure their van after I first rented it.
Rowe was made conscious of the invoice to his insurance coverage firm which included repairs, storage, lack of use and different costs totaling $ 18,873.
While you hire automobiles from most rental corporations, you often have the choice of buying insurance coverage if one thing goes fallacious, however not at House Depot.
“Legitimate insurance coverage is required for any car rental by The House Depot Canada,” a House Depot spokesperson informed CTV Information Toronto. “As a part of our normal working process, proof of insurance coverage have to be supplied by all prospects on the time of rental and is described within the Basic Situations and Basic Situations which prospects assessment and signal throughout the rental course of. rental. “
Rowe mentioned he would not have rented the van if he had identified his insurance coverage must pay for an accident that wasn’t his fault.
“I do not assume they ever informed me my insurance coverage was going to cowl this van and they need to have,” Rowe mentioned.
Rowe additionally needed to pay a $ 500 deductible and is now involved that his insurance coverage premiums will improve because of the declare.
He mentioned he believed the insurance coverage coverage ought to have been clearer when he rented the van and that House Depot ought to think about providing insurance coverage choices like different automotive rental corporations.